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Frequently Asked Questions
What’s the first step?
Simply give our team a call, share your vision, and we’ll swiftly develop a comprehensive plan that transforms your ideas into immersive experiences.
How can I handle guest invitations?
Our user-friendly online guest management system includes a dedicated “Invites” section where you (or we) can easily oversee guest invites.
Is it possible to reschedule my event date?
Feel free to get in touch with us and we’ll make every effort to accommodate your request!
How does the payment process work?
We request a 50% down-payment and the remaining 50% as the final payment, required 24 hours prior to the event.
Can I receive an invoice for my purchase?
Absolutely, you have the ability to proceed. Simply reach out to our dedicated creative support team and furnish your unique transaction ID.
Queries lingering on your mind?
Desire to delve deeper into uncertainties? Let’s engage in a conversation.